Shipping policy

How much does shipping cost?  

The shipping cost might vary depending on the shipping destination and the policy of the store such as the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart and entering your mailing address. The shipping cost will automatically update and display in your total cost. 

 Where do we ship?  

We ship worldwide. 

If for some reason your country does not come up at checkout or doesn’t give you a shipping estimate, please contact us to have this rectified by sending an email to admin@shecustomdesigns.com

How long will it take for the order to be delivered to the customer?

Our merchandise are produced and shipped from our facility within 7-10 business days after purchase. Processing times vary depending on the time of year and the particular item. You may refer to the information that is included in the individual product description.

Standard shipping/transit times usually takes 5-10 business days for domestic and 15-20 business days for international. However, due to the COVID 19 pandemic and extremely high order demand, carrier services might need additional 10-15 business days to ship packages anywhere. Once an item leaves our facility, we cannot guarantee the time it would take to arrive at its destination. 

We advise our customers that need items for a specific date, to order at least 3 weeks in advance, in order to avoid shipping carrier delays which are beyond our control. 

You may also opt for a faster mailing service, which does not change the processing time, but would ship and arrive quicker than standard mail. If you require upgraded shipping please select the method at checkout. If you are unsure which shipping method is right for you, please contact us via email: admin@shecustomdesigns.com. You will be responsible for paying the difference in standard and upgraded shipping fees.

Can orders be delivered to multiple addresses?  

No. We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately. 

Do you offer delivery to PO Boxes or Military APO/FPO addresses?  

Yes, we do support shipments to PO Boxes and Military APO/FPO addresses. 

Will I be charged VAT/Taxes?  

We collect taxes in the state of Wyoming. So if your address is in Wyoming, USA then yes you will be charged taxes at checkout.

We do not charge VAT (Value Added Taxes) and items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid).

All taxes, duties, and customs fees are the responsibility of the recipient of the package.  Depending on the country, the postal package may incur local customs or VAT charges. 

Please contact your local customs office for more information regarding your country’s customs policies.

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